Our People

Louise Abbs is the managing director of PAM Wellbeing, and a qualified counsellor in Psychodynamic Practice. Highly experienced at helping some of the UK’s best-known employers to roll out mental health initiatives, her expertise lies in creating preventative mental health strategies that stop people from becoming too sick to perform or attend work. With 15 years in the industry, she is responsible for overseeing PAM’s Employee Assistance Programmes (EAPs) and Psychological Services, which support over a million people in the UK with their mental health. She is passionate about providing a tailored service that truly meets the needs of the customer organisation and helps their people thrive.

Adam Kelly is our Account Director and has worked for PAM for 4 years. Adam has solid experience in account management with proven operational delivery within the occupational health and wellbeing sector. Adam is an efficient and result-driven individual, who delivers to meet both our clients and business needs, with his collaborative and creative abilities for engaging with all key stakeholders and shaping proposition and service.

Rachael Neal manages the PAM Wellbeing Client Services department and promotes the implementation of changes to ensure the customer is at the forefront of everything we do within PAM wellbeing.

Prior to working at PAM Group Rachael worked as a Welfare Rights Officer for many years within a third sector organisation and more recently within a Local Authority. Providing debt and welfare benefit advice and representation at First Tier Tribunal hearings. Rachael, joined PAM Group in 2017 as our first Welfare and Benefits Advisor, later progressing to her current role.

Deborah Pinchen has worked in the field of mental health and management of services specialising in trauma for over 10 years and is currently PAM Assist’s Head of Trauma and Critical Incidents. She has worked at PAM Assist for over 4 years and has developed a variety of trauma focused workshops which includes creating and facilitating and having a wide-ranging mental health experience.

“I provide an open honest trusting space where I hope people feel comfortable to share as I am sometimes the first person they have trusted with how they feel, especially post incident. Providing them the guidance and assistance they require to step out of that dark place into a better lighter place is an honor. I value debriefs as feel this creates a safe secure non-judgemental environment where people can share as well as listen to the psychoeducation provided to help process naturally what can be an horrific traumatic event which can be life changing. I have a great deal of passion for my work’’.

Colin is Clinical Director of PAM Wellbeing and a Counselling Psychologist by background.  He has worked in the employee assistance/wellbeing area for over 26 years, and he is a former Chair of the Employee Assistance Professionals Association UK.  He has extensive experience of developing and managing the delivery of clinical, information and wellbeing services to individuals and organisations, both remedial and preventative in nature, in both the UK and internationally. In his role of clinical director, he is responsible for ensuring the delivery of clinical services of the highest quality to the employees of PAM Wellbeing’s client organisations. He is a specialist in personally delivering clinical, coaching, consultancy and training services to employees and managers at all levels within client organisations.