A counselling service fit for the workplace
Mental health conditions continue to be one of the main causes of absence in the UK. Highlighting the importance of employee counselling for helping people to return to work.
The benefits of employee counselling should include supporting people to stay in work while they recover. Which is why our employee counselling helps find solutions that allow people to carry on attending and performing at work.
WORKPLACE COUNSELLING
Employee counselling options
Everyone is different, in terms of their experiences and how they will respond to therapy. So an initial assessment is conducted to determine a course of action.
The types of counselling offered include:
- Remote guided self-management, skill development and coaching
- Case managed digital CBT
- Telephone or secure video counselling
- Face-to-Face CBT, EMDR or other agreed psychological service

Effective counselling helps individuals overcome mental health issues impacting on their ability to attend or perform at work. Most individuals will have tried and struggled to get better themselves are incredibly grateful for their employer’s support.
Request a call back to learn moreEmployee counselling features
Our features | |
National network |
Our national wellbeing team provides our employee counselling and wellness services. Supported by our national network of therapists. |
ROI analysis |
We help calculate the return on investment associated with the recommended course of action. Taking into account salary, extra staff training and other business costs. |
Clinical expertise |
All our employee counsellors are BACP, BABCP or UKCP accredited. With at least of two year’s experience in an occupational health context. |
Case management |
A PAM Wellbeing case manager monitors the employee during their treatment. Providing a final report with supporting strategies for managers and colleagues. |
EFFECTIVE COUNSELLING
Employee counselling approach
The initial assessment call typically lasts 45-60 minutes. It includes:
- Ruling out serious mental health conditions and risks
- Understanding the history and events leading to the condition
- Identification of any psychological or workplace barriers to recovery
- Agreeing a return to work plan
An evidence-based treatment plan is then formulated in keeping with the individuals needs.
A document is also provided back to the employee’s manager, or OH case manager, with the outcome of the assessment and recommendations for further support. With risk cases an additional letter is written and sent to the employee’s GP, informing them of the information acquired.

Employee Counselling FAQ'S
Frequently asked questions
The benefits of employee counselling for employers is that it reduces the salary and staff replacement costs associated with an ongoing absence or productivity issue. Plus gives managers valued guidance on how to manage their communication with the employee.
Request a call back to learn moreBenefits of working with us
Employee counselling
Workplace Focused
PAM Wellbeing’s approach is designed around employers needs
Clinical Expertise
Our experienced team is made up of professionally qualified counsellors
Manager Guidance
We provide managers with insights on how best to support employees
Valued Support
Employees greatly appreciate the support given to help them recover
