Employee Assistance Programme

Yes. We provide promotional materials to be sent out to employees and used to advertise the service via your internal communications channels. Depending on social distancing restrictions, we can also provide a roadshow and launch events and provide ongoing marketing materials, linked to your health and wellbeing initiatives. You will have a dedicated account manager who provides reports on take-up and usage and trend data on what issues your workforce as a whole needs support with.

We provide a wide range of resources to accompany the 24-7 counselling helpline, so individual calls can be directed to additional resources. These are accessed via the website, or app, and include downloadable leaflets, stress management tools, news articles and monthly features. We also provide access to health and wellbeing videos and Medicine Chest, which contains advice on thousands of health conditions, written by doctors and pharmacists in collaboration with NHS specialist clinicians.

No. Although there are a very important, often lifesaving, helpline for people in considerable emotional distress, they can also be used for everyday challenges. Be this help to get fitter and healthier, manage money or improve work-family balance. Employees can use the helpline and portal, or app, for help with everyday issues such as managing stress, diet, pregnancy, alcohol consumption and much more.  We also encourage managers to use the EAP for tips on managing their team’s emotions.

As a total occupational health (OH) provider, PAM Assist can be easily integrated with all our other services. Ranging from our return-to-work, services to rehabilitate absent employees, to our onsite health screening, so employees can get emotional support for any concerning health reporting. We can also add on our Whistleblowing service, so employees who have witnessed any wrongdoing have somewhere confidential to report any concerns the organisation needs to know about.