Critical incidents are typically events that have the power to throw an organisation into crisis, such as a terrorist attacks, on-site fatalities, armed robbery or employee suicide. However, they can also include any event with the potential to cause distress to employees, such as the current pandemic has exerted on healthcare workers. Or an assault on a member of staff, road traffic accident, riots or environment disaster. In general, it’s best to view a critical incident as any event that has the power to traumatise employees. Even if it doesn’t stop the business from functioning.
Trauma Support FAQs
Frequently asked questions
Critical incidents are typically events that have the power to throw an organisation into crisis, such as a terrorist attacks, on-site fatalities, armed robbery or employee suicide. However, they can also include any event with the potential to cause distress to employees, such as the current pandemic has exerted on healthcare workers.
Request a call back to learn morehow to support workers traumatised during the pandemic
Ensure workers traumatised by the pandemic don’t suffer in silence
Deborah Pinchen, PAM Wellbeing’s head of trauma and critical incidents, explains how to support workers traumatised during the pandemic. As profiled on the cover of Occupational Health & Wellbeing magazine.
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Trauma Support Services
Expert care
PAM Wellbeing’s qualified team can provide expert care
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Limit psychological damage with timely support
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Our in-house team is there for you when you need them
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We offer critical incident planning, support and post-trauma care
