Pre-incident planning is the process of considering how an event with the power to disrupt the business, or distress employees, should be handled. From how best to co-ordinate the response and liaise with the emergency services and media. To how to direct employees towards psychological support to reduce the risk of long-term injury and even who should attend the funeral.
Incident plans to prepare for a human disaster
Any event that exposes employees to death, or threat of death, can understandably limit their ability to function. So, it’s important that your business continuity plans also have a human element.
Our specialist pre-incident planning service will help you to create a properly thought through incident plan. So senior leaders and managers can sensitively and professionally handle all sorts of traumatic situations.
PREPARING FOR THE UNEXPECTED
Pre-incident planning support
To help leaders stay calm and in control after a human disaster, we can review your existing pre-incident plan. Or help create a new plan, covering everything from liaising with emergency services to training first responders.
Pre-incident planning is the process of considering how an event with the power to disrupt the business, or distress employees, should be handled.Request a call back to learn more
Pre-incident planning features
Incident Response Plan
Help to understand how serious incidents unfold and the psychological implications for employees, to devise a proactive incident response plan.
First Responder Workshop
Workshop to train first responders to understand how psychological injuries occur and how to help facilitate recovery.
Policies and Procedures
Pre-incident planning assessment to create the policies and procedures needed to ensure everyone knows how and when to evoke the plan.
PSYCHOLOGICAL FIRST AID
Pre-incident planning training
First aid after an incident tends to be focused on treating physical injuries, such as cuts and burns. When psychological first aid is equally important for reducing the risk of traumatic injuries, such as post-traumatic stress disorder (PTSD).
Our First Responder workshop covers how best to support people after a traumatic event, including:
- Fight, flight and freeze reactions
- Using a compassionate tone
- Helping to re-establish function
- Warning signs to consider
- Directing people to further support services as needed
- Helping without becoming vicariously traumatised
Workshops can be delivered online, or in-person, as required.
Pre-Incident Planning FAQs
Frequently asked questions
Critical incidents are by their very nature, unexpected bolts from the blue that no one expected. They can range from a fire to a terrorist attack to the unexpected death, or suicide, of a popular employee. Not all critical incidents have the power to stop the business in its tracks. They do however have the power to greatly distress, and even traumatise, employees.
Pre-incident planning groups are typically made up of individuals from across the business. Such as HR, security and safety, communications and risk. In the past, business continuity typically focused on getting systems or offices online again. Now it’s increasingly recognised that restoring the ability of employees to function normally again is just as important.
Not all critical incidents have the power to stop the business in its tracks. They do however have the power to greatly distress, and even traumatise, employees.Request a call back to learn more
Benefits of working with us
PAM Wellbeing’s qualified team can provide expert insights
Limit psychological damage with professional support
Our in-house team is there for you when you need them
We offer critical incident planning, support and post-trauma care