We offer a stepped care approach, to determine the types of counselling the individual might need to recover. In keeping with NICE guidelines. Level one starts with self-guided management (relation, exercise therapy, skill development and coaching). Level 2 involved digital CBT or telephone or online coaching. Step 3 involves face-to-face or telephone or video coaching. Level 4 involves face-to-face counselling, CBT or EMDR. Employees are stepped up, or down, depending on how they are responding to a particular therapy.
A counselling service fit for the workplace
Mental health conditions continue to be one of the main causes of absence in the UK. Highlighting the importance of employee counselling for helping people to return to work.
The benefits of employee counselling should include supporting people to stay in work while they recover. Which is why our employee counselling helps find solutions that allow people to carry on attending and performing at work.
Employee counselling options
Everyone is different, in terms of their experiences and how they will respond to therapy. So an initial assessment is conducted to determine a course of action.
The types of counselling offered include:
- Remote guided self-management, skill development and coaching
- Case managed digital CBT
- Telephone or secure video counselling
- Face-to-Face CBT, EMDR or other agreed psychological service
Effective counselling helps individuals overcome mental health issues impacting on their ability to attend or perform at work. Most individuals will have tried and struggled to get better themselves are incredibly grateful for their employer’s support.Request a call back to learn more
Employee counselling features
Our national wellbeing team provides our employee counselling and wellness services. Supported by our national network of therapists.
We help calculate the return on investment associated with the recommended course of action. Taking into account salary, extra staff training and other business costs.
All our employee counsellors are BACP, BABCP or UKCP accredited. With at least of two year’s experience in an occupational health context.
A PAM Wellbeing case manager monitors the employee during their treatment. Providing a final report with supporting strategies for managers and colleagues.
Employee counselling approach
The initial assessment call typically lasts 45-60 minutes. It includes:
- Ruling out serious mental health conditions and risks
- Understanding the history and events leading to the condition
- Identification of any psychological or workplace barriers to recovery
- Agreeing a return to work plan
An evidence-based treatment plan is then formulated in keeping with the individuals needs.
A document is also provided back to the employee’s manager, or OH case manager, with the outcome of the assessment and recommendations for further support. With risk cases an additional letter is written and sent to the employee’s GP, informing them of the information acquired.
Employee Counselling FAQ'S
Frequently asked questions
Sometimes employees are not suitable for workplace counselling because the extent of their mental health issue requires more support than would be considered reasonable for an employer to provide. For example, they may have a deeply embedded issue, which would take years of therapy to address. If the employee is not suitable for employee counselling and wellness services, a document is provided to the employee’s manager. With signposting to a more clinically appropriate treatment. For risk cases, an additional letter is written and sent to the employee’s GP informing them of the information acquired.
Effective counselling helps individuals overcome a mental health issues impacting on their ability to attend or perform at work. Most individuals will have tried and struggled to get better themselves are incredibly grateful for their employer’s support. As well as the opportunity to access professional counselling months sooner than this might be available via the NHS. The benefits of employee counselling for employers is that it reduces the salary and staff replacement costs associated with an ongoing absence or productivity issue. Plus gives managers valued guidance on how to manage their communication with the employee. As well as an understanding of the value of work to recovery and how to increase work as symptoms improve.
The benefits of employee counselling for employers is that it reduces the salary and staff replacement costs associated with an ongoing absence or productivity issue. Plus gives managers valued guidance on how to manage their communication with the employee.Request a call back to learn more
Benefits of working with us
PAM Wellbeing’s approach is designed around employers needs
Our experienced team is made up of professionally qualified counsellors
We provide managers with insights on how best to support employees
Employees greatly appreciate the support given to help them recover